Terms of Use

I. Introduction

Welcome to Bird Nest Soup (“Company”, “we”, “our”, “us”)! These Terms of Use (“Terms”, “Terms of Use”) govern your use of our website located at https://birdnestsoup.com (together or individually “Service”) operated by Bird Nest Soup.

II. Definition and Interpretation

In these Terms of Use, the following terms shall have the meanings set out below, unless the context otherwise requires:

• Changes: Modifications or amendments to these Terms.
• Charges: The fees and costs associated with using our Services.
• Confirmation of Order: Notification that an Order has been accepted by Bird Nest Soup.
• Content: Any text, graphics, images, videos, or other material provided by Bird Nest Soup.
• Contract: The agreement between Bird Nest Soup and the User for the provision of Services.
• Bird Nest Soup: Means Bird Nest Soup (Singapore) Private Limited, a Singapore Incorporated Company.
• External Advertisement: Any advertising content provided by third parties.
• Terms & Conditions for Users: The rules and guidelines that govern the use of our Service.
• GST: Means prevailing tax imposed under the Goods and Services Tax Act.
• Intellectual Property Rights: All copyrights, trademarks, patents, and other intellectual property rights.
• User: Any individual who uses our Service.
• User’s Content: Any content provided by the User while using our Service.
• User’s Information: Personal data provided by the User during the use of our Service.
• Order: A request by the User to purchase Products or Services.
• Party: Either Bird Nest Soup or the User.
• Product Information: Details and descriptions of the Products offered on our Website.
• Products: Goods, items, or services offered for sale by Bird Nest Soup.
• Related Corporation/s: Any company that is related to Bird Nest Soup by virtue of the Companies Act.
• Return Policy: The terms under which Products can be returned by the User.
• Service: The provision of access to the Website and any related services.
• Website: The website located at https://birdnestsoup.com
• Working Days: Monday to Friday, 9:00 am to 5:00 pm.

III. Unless the Contrary Intention Appears

These Terms of Use apply to the use of our Services and the Website.

IV. Application of Terms & Conditions to the Service

By accessing or using our Service, you agree to be bound by these Terms of Use, our Privacy Policy, and any additional terms applicable to certain programs in which you may elect to participate.

V. Service

Bird Nest Soup provides an online platform where Users can browse and purchase Products and Services. We may offer subscription plans and provide promotional content.

VI. Account Registration

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

VII. Charges, Payment, and Taxes

All Charges for Products and Services are listed on our Website. Payments are processed securely, and applicable GST will be included. Users are responsible for any applicable taxes.

VIII. Orders and Delivery

When you place an Order, you will receive a Confirmation of Order. Delivery details, including estimated delivery times, will be provided. We strive to fulfill Orders promptly and accurately.

IX. Cancellation

Users may cancel Orders in accordance with our Cancellation Policy. Details are available on our Website.

X. User’s Content and User Conduct

Users may provide content through the Website. You are responsible for the legality and appropriateness of your Content and agree to follow our guidelines for User Conduct.

XI. Intellectual Property Rights and Warranties

All intellectual property rights in our Service, Content, and trademarks are owned by Bird Nest Soup. You agree not to infringe on these rights.

XII. Confidentiality

We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we handle your data.

XIII. Limitation of Liability

In no event shall Bird Nest Soup, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from

(i) your access to or use of or inability to access or use the Service;
(ii) any conduct or content of any third party on the Service;
(iii) any content obtained from the Service; and
(iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

XIV. Indemnity

You agree to indemnify and hold Bird Nest Soup harmless from any claims, losses, damages, liabilities, including legal fees, arising out of your use of our Service.

XV. Force Majeure

Bird Nest Soup shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, or industrial action.

XVI. Termination

We may terminate your account and access to our Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to our Users, us, or third parties.

XVII. Modifications and Amendments

We reserve the right to modify or amend these Terms at any time. Any changes will be posted on our Website. Your continued use of the Service constitutes acceptance of the modified Terms.

XVIII. Notices

All notices and communications to Bird Nest Soup should be sent via email to ace@birdnestsoup.com, through our contact page at https://birdnestsoup.com/contact-us/, or by calling +656 1002 222.

XIX. Governing Law and Dispute Resolution

These Terms are governed by the laws of Singapore. Any disputes arising out of or in connection with these Terms shall be resolved through amicable negotiations. If such disputes cannot be resolved, they shall be submitted to the jurisdiction of the courts of Singapore.

XX. Miscellaneous

These Terms constitute the entire agreement between Bird Nest Soup and the User regarding the use of our Service. If any provision of these Terms is found to be invalid by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.